Reputation Risk Mitigation and Management Framework 201 - PAC Workshop - 2023-09

  • Communications
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Title
Reputation Risk Mitigation and Management Framework 201 - PAC Workshop - 2023-09
Author
Public Affairs and Communications
Year
2023
Publication/Event Date
September 2023
Abstract
This document, a pre-read for a workshop, outlines the Mastercard Foundation's framework for reputation risk mitigation and incident management. It defines issues, unexpected events, and escalating issues, provides real examples, details the EthicsLine reporting mechanism, and describes the Crisis Management Team (CMT) roles and structure.
Resource Subject
  • Policy
  • Strategy
Keywords/Access Points
Reputation; Risk Management; Public Affairs
Language
  • English
Archival Record ID
MFA.2024.0887