Listening Playbook - Values Campaign - 2023-09

  • Communications
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Title
Listening Playbook - Values Campaign - 2023-09
Author
Mastercard Foundation
Year
2023
Abstract
This 2023 playbook contains several listening tools for Foundation staff to engage with as practice to become a better listener.
Keywords/Access Points
values tools; listening tools; problem resolution formula; 3 As; improv tool; W.A.I.T formula; engaged listening;
Language
  • English
Archival Record ID
MFA.2024.1656