2015 Symposium on Financial Inclusion (SoFI) Review - Most Significant Change Stories – Key Themes

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Title
2015 Symposium on Financial Inclusion (SoFI) Review - Most Significant Change Stories – Key Themes
Author
Mastercard Foundation
Year
2016
Publication/Event Date
April 11 2016
Abstract
This document provides an overview of the Most Significant Change (MSC) stories gathered from SoFI 2015. The stories included a range of experiences revealing similar conceptions of client centricity, while also indicating that pursuing and implementing client centricity following SoFI took different forms. This document distills the key (overlapping) themes from the highlighted MSC Stories.
Resource Subject
  • Client Centricity
  • Learning
Event Name
2016 Symposium on Financial Inclusion (SoFI)
Keywords/Access Points
Symposium on Finance Inclusion (SoFI); personal stories; leveraging data; beyond traditional financial services
Language
  • English
Special Collections
  • Symposium on Financial Inclusion (SoFI)
Archival Record ID
MFA.2024.1924